FAQ
Frequently asked questions about planning, production orders, consumption, subcontracting, and tool management in BE-terna Manufacturing.
FAQ Why is my item version not shown in the production order? Usually no version is certified, the number series is missing, or the production order was not refreshed after the change.
First check on the item card whether a number series for item versions is maintained and whether exactly one version has the status Certified. Then review the FactBox on the item card or item list and run Process > Refresh Production Order on the production order. Only then is the certified item version transferred into the production order line. Details are available on Master Data and Setup.
FAQ Why are planning results missing from my automatic planning run or expected worksheet? Overlapping item filters or several planning runs for the same item are the most common cause.
If one item is covered by several planning run setups, the result is written into the worksheet of the last calculation. Review Planning Group, Filter Expression, the Parameter String of the job queue entry, and the target worksheets of the different planning runs. This helps prevent planning suggestion lines from being deleted or overwritten elsewhere. See Production Planning.
FAQ Why can't I finish a production order? Open pending consumption, remaining component postings, or missing operation confirmations are the most common causes.
Start with the released production order overview and check whether components, capacity entries, or warehouse picks are still open. If the production order shows Pending Consumption, that quantity must first be reposted or cancelled before the order can be finished. Details are available on Production Order Management and Logistics.
FAQ Why does the worker time registration not show the operations I expect? Usually worker filters on work center group, work center, or department apply, or the operations are not released.
First review the worker master record and the maintained filters. In time registration, only released operations are shown that match those criteria. In addition, the signed-in worker can manually change filters on the time registration page; these deviations are highlighted visually. Also check the Worker Authentication Type and the dedicated worker role center setup. See Production Order Management.
FAQ Why does automatic backward flushing fail during output posting or warehouse receipt? Usually inventory is missing for a component linked by routing link code, or the location is not configured for pending consumption.
If an operation uses components with Flushing Method = Backward and a routing link code, enough inventory must exist for automatic consumption. If stock is missing, posting either fails or creates pending consumption entries, depending on the location setup. Review inventory, location settings, and the Logistics page.
FAQ Why were serial or lot numbers not transferred automatically? Automatic item tracking depends on the tracking code setup, the main component, and the exact process step that triggers the transfer.
Check whether the tracking code logic is configured consistently on the tracking code, the main component, and the output item. Depending on the scenario, numbers are created only when the production order is refreshed, the assembly quantity is validated, or the main component consumption is posted. Also note that not every combination of serial, lot, and package transfer is supported. See Production Order Management for the details.
FAQ Why are default values such as user or location missing in the production order? The order origin and item-based overrides influence which defaults are finally transferred.
The transfer of Assigned User ID, Gen. Bus. Posting Group, and Default Output Location Code depends on the switches in Manufacturing Setup and on how the order was created. In addition, an output location maintained on the item overrides the default from setup. Review both Manufacturing Setup and the item card. See Master Data and Setup and Production Order Management.
FAQ When should I reopen a finished production order? Reopening is intended for corrections and follow-up postings, not for renewed operational planning.
Finished production orders should only be reopened when additional consumption, output, or reversal postings are required. A reopened order is not rescheduled for capacity planning, and backward-flushed positions do not create a second automatic backward posting when the order is finished again. Do not use reopening as a normal workaround to bring a completed order back into operational planning. See Production Order Management.
FAQ Why does warehouse receipt in subcontracting not work as expected? Often the subcontracting operation is not the last routing operation, or backward-flushed components with routing link codes cause follow-up issues.
For the supported standard flow, the subcontracting operation should be the last operation in the routing. If it is not, the return can still be posted, but the internal follow-up move to the next work center is not supported. Also review whether components with Flushing Method = Backward and a routing link code are involved. In such cases, Purchasing and Subcontracting and Logistics explain the limitations.
FAQ Why do tool dimensions or tool ledger entries not appear as expected? Usually the activation in Manufacturing Setup is missing, the tool is not assigned correctly on the operation, or the number of dimensions is too high.
First review the tool assignment on the operation and, for complete tools, also the switch that controls posting during output reporting. If dimensions from tools should flow into output reporting lines, the related activation in Manufacturing Setup must be enabled. Also note that a maximum of 10 dimension values per output reporting line is supported. Details are available on Tool Management.