Job queue

Operating the IC job queue: monitoring, start/stop, error analysis, and retry strategy.

Purpose

The job queue carries automatic IC document processing. This page describes daily operations: monitoring, start/stop, error analysis, and retry strategy. Initial configuration is documented on the Job queue setup page.

Access in Business Central

Reach job queue entries from the role center or via the Job Queue Entries search.

Prerequisites

Job queue is configured (see setup page).
User has rights to start/stop entries.

Activities

Check the state of IC entries (Ready, In Process, Error).
Restart failing entries in a targeted way.
Adjust schedules when load changes.

Fields and actions

Action	Effect
Set to Ready	Restarts an entry, for example after an error.
Put on Hold	Temporarily stops cyclic execution.
Show error	Opens the last error message.
Max. no. of attempts	Limits automatic retry.

Monitoring and troubleshooting

Fix Error entries with a speaking message first before retrying.
Long-running In Process states hint at stuck sessions – put the entry on hold and restart it.
Automatic retry through the intercompany setup (see Automation) reduces manual work.

Best practices

Always set a max. number of attempts – unlimited is rarely useful.
Choose cycle frequency as high as necessary, not higher.