Transaction status

Meaning of IC transaction statuses and typical transitions from creation to partner-side processing.

Purpose

Every IC transaction moves through several statuses. This page describes what each status means and the typical transitions so users can see where a transaction stands and what to do next.

Access in Business Central

The status is visible in the IC inbox, IC outbox, and the transaction overviews.

Prerequisites

  • Access to IC transaction lists.
  • Basic knowledge of the IC flow (send, accept, post).

Activities

  • Check status regularly and handle outliers early.
  • On Error look up the cause in the error log.

Fields and actions

Status Meaning
New Transaction has been created but not sent/accepted yet.
Open Transaction is being processed (for example by the job queue).
Error Processing has aborted; details are in the error log.
Accepted Receiver has picked the document up.
Rejected Transaction was intentionally not processed.
Completed Transaction has run through and is archived.

Monitoring and troubleshooting

  • Several transactions in Open over a longer time → check the job queue.
  • Do not mass-retry transactions in Error without understanding the cause.

Best practices

  • Include the status field in the daily tiles of the role center.
  • Document Rejected deliberately so that later questions stay traceable.