Transaction status
Meaning of IC transaction statuses and typical transitions from creation to partner-side processing.
Purpose
Every IC transaction moves through several statuses. This page describes what each status means and the typical transitions so users can see where a transaction stands and what to do next.
Access in Business Central
The status is visible in the IC inbox, IC outbox, and the transaction overviews.
Prerequisites
- Access to IC transaction lists.
- Basic knowledge of the IC flow (send, accept, post).
Activities
- Check status regularly and handle outliers early.
- On Error look up the cause in the error log.
Fields and actions
| Status | Meaning |
|---|---|
| New | Transaction has been created but not sent/accepted yet. |
| Open | Transaction is being processed (for example by the job queue). |
| Error | Processing has aborted; details are in the error log. |
| Accepted | Receiver has picked the document up. |
| Rejected | Transaction was intentionally not processed. |
| Completed | Transaction has run through and is archived. |
Monitoring and troubleshooting
- Several transactions in Open over a longer time → check the job queue.
- Do not mass-retry transactions in Error without understanding the cause.
Best practices
- Include the status field in the daily tiles of the role center.
- Document Rejected deliberately so that later questions stay traceable.
Links