Process Catalog

Purpose

This process catalog consolidates the most important workflows around BE-terna Printconnect after the initial setup has been completed. It shows where users trigger print jobs, manage printers, and review print history.

Context

• The actual print trigger happens on business pages, posted documents, or report dialogs in Business Central.
• Printers, default assignments, and print-related follow-up information are maintained centrally in the Printconnect administration pages.

Prerequisites

• The PrintNode and BE-terna Printconnect setup is complete.
• At least one suitable printer is selected for the user.
• The PrintNode Client is signed in on the workstation.
• Default printers and special paper formats are maintained when print jobs should run without manual selection.

Process Catalog

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Process Execute print jobs from business pages and archives Reports, posted documents, and other Business Central outputs can be handed over directly to Printconnect. +

• Start printing from the relevant business page or from a posted document.
• The same flow applies to reports such as balance sheets as well as archived or posted documents like posted sales invoices and posted purchase receipts.
• For recurring reports or document types, you can maintain default printers and report assignments in Administration in advance; without that preassignment, the printer is selected in the print dialog.
• If no default printer is assigned, select the printer for the current job in the print dialog.
• If special formats are required, maintain the paper assignment of the target printer first in Administration and then select the mapped size in the printer setup.
• If the Business Central document dialog already defines copies, these copies are added to the copies maintained in Printconnect for the printer.
• Printconnect checks whether the PrintNode server is reachable before the job is sent.
• If the PrintNode server is unreachable or the client is not signed in, the job stops before handover and must be triggered again after the issue is fixed.
• Print options such as copies, color, duplex, or paper size are maintained on the selected printer and applied to the print job.

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Process Maintain the printer landscape The administration pages bundle the addition and removal of productive printers. +

• Open the BE-terna Printconnect administration and use Actions to switch to the pages for adding or deleting printers.
• Add only the printers that are actually required for Business Central print jobs.
• Remove obsolete or duplicate printers so that printer dialogs and default assignments stay manageable.
• Use unique printer names to avoid collisions with locally available devices.

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Process Review print history The print-job history in Business Central supports tracing and support analysis. +

• The monthly number of print jobs is already visible on the administration page.
• Open Print Job History to review the list of transferred print jobs.
• Use the PrintJobID to open the detailed status history of an individual job.
• Use the history to trace status changes and assignments to documents or printers.

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Outcome

• Recurring Printconnect workflows are documented in a compact and traceable way.
• Users and key users know where print jobs, printer management, and history meet in Business Central.
• The transitions between setup, printing, history, and FAQ stay clear.