Order confirmation

Purpose

As soon as the receiving company creates a sales order from an incoming purchase order, BE-terna Intercompany reports back to the partner automatically. The purchasing company sees that the document has been picked up without asking.

Business value

• Buyers get reliable feedback on the status of their order without contacting the partner company.
• Differences between purchase order and confirmation surface early, because they are visible in the same IC flow.
• Foundation for later Order changes on the same order.

Focus areas

Flow

After the receiver creates the sales order, the order confirmation is sent back to the sender as an IC document. The purchasing company sees it in the incoming transactions.

Prerequisites

• IC partner card with order-confirmation feedback enabled.
• No manual intervention required; with automatic acceptance enabled the processing runs through end-to-end.

Outcome

• The purchasing company receives a confirmation for every IC order in a timely manner.
• Differences are synchronised later through order changes.