Sales Return Order Creation

Purpose

This page describes how sales return orders are created in Business Central from imported webshop return data. The processing follows the same basic pattern as sales orders.

Prerequisites

• The webshop sends return data to Business Central.
• The import has loaded the data into the container.
• The channel-specific return rules are known.

Recommended Sequence

1. Review the imported return data.
2. Correct errors in the container.
3. Create the sales return order manually or automatically.

Configuration Building Blocks

Processing Imported Returns

• Returns are first loaded into a container.
• Business Central performs the content check after import.
• Error handling follows the same pattern as sales order processing.

Rework and Creation

• Faulty data can be adjusted.
• The sales return order is then created from the corrected data.