Inbound consignment messages

End-user process for importing, reviewing, and processing consignment withdrawal notices in Controlled Sales Core.

Purpose

This page describes how Controlled Sales Core processes an inbound consignment withdrawal notice. The message is first received as a CSC message, then reviewed and matched to existing consignment stock. Only after that resolution is the withdrawal processed.

Prerequisites

A consignment location is configured and assigned to the CSC process.
Stock at the consignment location was created through a posted transfer receipt.
External message type, message identity, and activity are available for the inbound message.
Item, unit, quantity, and where applicable lot, serial number, and delivery-line references can be resolved.

Message and activity

An external message can report different consignment activities. A withdrawal notice represents the business activity Consignment Withdrawal. External message type, document code, and process indicator support the mapping; the user then works with the semantic CSC activity rather than with an external EDI code.

For a consignment withdrawal, the following rules apply:

Stock is withdrawn from the consignment location.
The operational reference is the posted transfer receipt with remaining available quantity.
Sales order, sales line, item, variant, and location references are derived from that stock provenance.
The provenance must not be replaced by manually selecting another document that only appears to match.

Process

Process 1) Review the inbound message Check the message and its business activity in the CSC inbound area.

Open the inbound consignment-message list.
Review external message ID, message type, sender, consignment location, and message function.
Check processing status and the latest error message.
Do not process the same message identity and function again as a new withdrawal.

Process 2) Resolve the message and lines Resolve message lines against the actual consignment stock available in Business Central.

Review item, quantity, unit, delivery-advice or delivery-note number, and stock-owner data for each line.
Select the posted transfer receipt with remaining quantity as the operational provenance.
Check the derived sales and transfer references.
Resolve missing, duplicate, or conflicting references before release.

Process 3) Review lot and serial tracking Resolve external tracking data against available Business Central inventory.

Check the lot or serial number against open positive item entries from the selected transfer receipt.
Use only tracking values with remaining available quantity.
If exactly one valid candidate exists, the application can select it automatically.
If several candidates exist, resolve the selection explicitly; ambiguous inventory is not posted automatically.

Process 4) Process the consignment withdrawal Post and trace the confirmed withdrawal from consignment stock.

Review the resolved quantity and provenance references before processing.
Execute the consignment withdrawal through the designated CSC action.
After posting, check withdrawal lines, tracking data, and the generated follow-up documents.
Use withdrawal tracking for questions about the message, transfer receipt, and sales reference.

Errors and controls

Situation	Check	Expected response
Duplicate message exists	External message ID and message function	Review the existing record; do not create a second withdrawal
No matching provenance quantity	Posted transfer receipt and remaining quantity	Resolve the source; do not switch to another receipt
Lot or serial number is ambiguous	Open item entries from the selected receipt	Resolve tracking manually; do not post automatically
Message cannot be processed	Status and latest error message	Correct the cause and retry the same process in a controlled way
Message quantity exceeds available stock	Compare message quantity with remaining quantity	Postpone or correct the message from a business perspective

Result

The inbound withdrawal notice is assigned to the business activity Consignment Withdrawal.
The withdrawal uses the actual provenance of the consignment stock.
Lot and serial numbers are traceably resolved to Business Central inventory.
Message, resolution, processing, and follow-up documents remain connected for traceability.