Module
Properties
Purpose
The Properties area groups the structures for objects, installations, and components together with their use in operational service and contract processes. This makes the installed base usable as the business and technical reference point for delivered services.
Functional focus
Master-data structure
Objects, installations, and components together form the structure of the installed base. They make it transparent which concrete customer context, location, or technical element a service refers to.
Use in service and contract processes
Property references are used in tickets, work orders, recurring tasks, and contract-related processes. This makes it possible to connect operational transactions and recurring services precisely to concrete installed-base elements.
Pages
Page
Property-Based Service Operations
Connect objects, installations, and components with tickets, work orders, and contract-related service processes.
Open
Page
Objects
Objects as the top property-related structure for installations, components, and service linkage in Professional Services.
Open
Page
Installations
Assign installations to objects, group components, and start service processes directly from the installed base.
Open
Page
Components
Structure components within objects and installations and connect them to service, contract, and billing contexts.
Open